1)Client Group Class Membership
a) All clients must purchase the memberships package/session via our booking website.
b) The membership is non-transferable and non-refundable.
c)The validity of the membership should follow the package's "END" date that is being display on client's billing details.
d)Client is not allowed to share the membership/client account and per account is only applicable to one user.
e)All clients should cancel their session via our booking system at least 1 hour before the session. The session will not be return or refund if client did not cancel the session 1 hour before the session.
f) Shall any client purchase the package that comes with physio cash voucher or sports massage cash voucher, the validity of these cash voucher followed the respective purchased package's "END" date that is being display on client's billing details.
g) The Management and staff reserves the right to reject the application for membership to Avakas Fitness for any reason whatsoever.
2) PERSONAL TRAINING PACKAGE & VALIDITY
1) Personal Training packages are recommended based on the client’s assessment findings, training needs, goals, current functional capacity and, where relevant, disclosed health or physical conditions.
2) The recommended package, training frequency and programme may differ between individuals. Avakas Fitness reserves the right to recommend the training arrangement considered appropriate for the client based on assessment findings, progress and the professional judgment of the assigned Exercise Specialist.
3) All Personal Training packages are non-transferable, non shareable and non-refundable.
4) All Personal Training packages are valid for two (2) months from the date of the purchase.
5) All Personal Training sessions must be completed within this two-month validity period. Clients are responsible for scheduling and attending their sessions accordingly to ensure that the package is completed before the expiry date.
6) Any unused sessions remaining after the package expiry date will automatically lapse and will not be carried forward, refunded, transferred, exchanged or converted into credit.
7) The package validity period will not automatically be extended due to the client’s personal schedule, travel, work commitments, missed sessions or inability to attend.
Any extension due to exceptional circumstances, including medical reasons or other circumstances considered reasonable by Avakas Fitness, shall be subject to prior approval by Management on a case-by-case basis. Approval of an extension in one instance does not create an entitlement to future extensions.
3) Operation Hours and Schedule amendment
a)The Management and staff reserves the right to change the assigned exercise specialist of any hours during the operating hours although showing otherwise in the booking system.
b)The Management and staff reserves the right to adjust the operating hours for any purpose, in the event if any clients has made bookings, the Management and staff will return the specific session back to clients.
c) Clients are required to arrive on time for all scheduled group classes.
If a client arrives 15 minutes or more after the scheduled class start time and still wishes to participate, they may join the remaining portion of the class at the discretion of the exercise specialist.
However, the client will not be entitled to a replacement session, extension of training time, or a full one-hour class. The session will be deemed to have been utilised in full and will be deducted from the client's membership or package accordingly.
4) Provision of Personal Data
a)We will use the contact details data provided to contact you in regards of all the relevant operation matters of Avakas Fitness.
b) We may contact you from time to time in regards of relevant information of Avakas Fitness’s operation such as new training structure, new services offered etc.
5)Others
a) Unclaimed and lost properties will be kept by the staff of Avakas Fitness for 3 days and the Management reserves the right to dispose any of the unclaimed items in any way it sees fit.
b) The staff and management of Avakas Fitness reverse the right to use photograph and videos of any individual/members/clients/guest for press, commercial and promotion purposes.
6) Dress Code
Members/Clients/Visitors are required to wear proper sport attire.
Topless and SPORT-BRA ONLY attire is not allowed in the gym.
7) Limitation of Liability
By joining any of the sessions in Avakas Fitness, the members/clients/visitors agrees that:
a) Avakas Fitness will not hold any responsibility for loss on clients’ properties, death or injuries that occurred while on the premise. Clients/Members agrees that no claims or actions will be made against the staff and Management of the Company, Avakas Fitness for any reason whatsoever.
b)Staff and Management of Avakas Fitness shall not be responsible for any possible claims and actions for any death and injuries.
c)Clients/Members/Visitors agree and voluntarily assume full responsibility for any risks and loss including the following but not limited to property damage, personal injury including death that may sustained by you.
You hereby waive and release not to take action to sue the staff and Management of Avakas Fitness from all the liability and claims whatsoever that occurred which related to the following but not limited to personal loss, injury and death while participating in any of the training sessions and on the premise of Avakas Fitness.
*The Management reserves the right to amend the Terms and Condition at any time without prior notice.
